Our Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you register for an account, make a booking, or contact us. This includes:

• Personal identification information (name, email address, phone number)
• Payment information (processed securely through BillDesk payment gateway)
• Travel preferences and booking history
• Device and usage information when you use our website
• Communications you send us

2. How We Use Your Information

We use the information we collect to:

• Process your travel bookings and payments
• Send booking confirmations and travel updates
• Provide customer support
• Send promotional offers and newsletters (with your consent)
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Airlines, hotels, and bus operators to fulfill your bookings
• Payment processors (BillDesk) to process transactions
• TBO (Travel Boutique Online) for flight search and booking services
• Legal authorities when required by law

4. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL technology and processed through BillDesk's secure payment gateway. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your account and data
• Opt-out of marketing communications
• Lodge a complaint with relevant authorities

7. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

9. Contact Us

For any queries, please contact us at:

Travelipedia
GST No: 19COBPS2014F1Z6
Business Type: Partnership
Email: support@travelipedia.com
Phone: +91 9851327513
Address: Sachitra Paul Sarani, Haidarpara, Siliguri, West Bengal 734006